DotsFlow is a product of BusinessDots. Throughout this Cookie
Policy, “DotsFlow”, “we”, “us” and “our” refer to DotsFlow and
BusinessDots as applicable.
Our website may use cookies and similar technologies to keep the
site working, remember preferences, maintain sessions, understand
how the website is used and support security and performance.
The cookies available on the website may change as DotsFlow adds,
removes or updates website features and third-party services.
What Are Cookies?
Cookies are small text files that websites may store on your
browser or device when you visit them.
Cookies can help a website remember information about your visit,
such as your preferences, session status or how you interact with
different parts of the website.
Similar technologies may include local storage, pixels, tags,
scripts or other browser-based technologies that perform related
functions.
Why We Use Cookies
DotsFlow may use cookies and similar technologies for purposes
including:
- Keeping the website and account features working correctly.
- Maintaining secure sessions and login functionality.
- Remembering website or account preferences.
- Helping protect the website against misuse or suspicious activity.
- Understanding how visitors use our website.
- Monitoring website performance and technical issues.
- Improving the usability and performance of DotsFlow.
-
Supporting third-party tools or integrations enabled on the
website.
Types of Cookies We May Use
Strictly Necessary Cookies
These cookies are used where necessary for basic website or
account functionality.
They may support features such as secure sessions, authentication,
forms, security controls and other functionality required for the
website or service to operate.
Preference Cookies
Preference cookies may remember choices you make so that the
website can provide a more consistent experience when you return.
Analytics Cookies
Where analytics tools are enabled, cookies or similar technologies
may be used to understand how visitors use our website.
This may include information such as pages visited, general
interaction patterns, device or browser information and website
performance.
Performance Cookies
Performance-related technologies may help us understand technical
issues, loading performance and other information used to improve
website reliability.
Marketing Cookies
If advertising or marketing technologies are enabled on
dotsflow.app, cookies or similar technologies may be used to
measure campaigns, understand referrals or provide relevant
marketing experiences.
Optional marketing cookies should only be used where applicable
and subject to any consent requirements that apply.
Cookie Categories at a Glance
| Category |
Purpose |
Typical Status |
| Necessary |
Security, sessions, forms, authentication and essential
website functionality.
|
Usually required
|
| Preferences |
Remembering certain website or user choices.
|
May be optional
|
| Analytics |
Understanding website usage and improving performance.
|
Optional where required
|
| Marketing |
Campaign measurement, attribution and advertising
functionality where enabled.
|
Optional
|
This table describes general categories rather than a guaranteed
list of every cookie currently present on the website.
First-Party Cookies
First-party cookies are set by DotsFlow or the website
infrastructure operating dotsflow.app.
These may be used for website functionality, account sessions,
preferences, security, forms, technical performance and related
operational purposes.
Third-Party Cookies & Services
Some functionality on DotsFlow may be provided by third-party
services.
Depending on which services are enabled, third-party technologies
may support:
- Website analytics.
- Performance monitoring.
- Embedded media or content.
- Customer communication tools.
- Forms or scheduling functionality.
- Payment processing.
- Advertising or campaign measurement.
These third parties may set or access their own cookies according
to their respective privacy and cookie practices.
Account & Login Cookies
DotsFlow account areas may use cookies or similar technologies to
maintain authenticated sessions, protect account access and
provide requested account functionality.
Disabling cookies required for authentication may prevent certain
account or dashboard features from working properly.
Forms & Contact Requests
Cookies or similar technologies may be used when you submit forms
through dotsflow.app, including contact, demo or other enquiry
forms.
These technologies may help with security, spam prevention,
session handling or remembering information necessary to process
your request.
DotsFlow Website Concierge
Where the DotsFlow Website Concierge is available on a website,
cookies or browser storage may be used to support the visitor
conversation experience.
This may include maintaining a conversation session or remembering
information necessary for the widget to function correctly.
Businesses that install Website Concierge on their own websites
are responsible for providing appropriate cookie and privacy
information to their visitors where required.
How Long Cookies Remain
The length of time a cookie remains on your device depends on the
type of cookie and how it is configured.
Session cookies
Session cookies generally remain only while your browser session
is active and may be removed when the browser is closed.
Persistent cookies
Persistent cookies may remain on your device for a defined period
or until you remove them manually.
Third-party services may determine their own cookie retention
periods.
How You Can Manage Cookies
Most browsers allow you to view, block or delete cookies through
their privacy or browser settings.
Depending on your browser, you may be able to:
- Delete cookies already stored on your device.
- Block all cookies.
- Block third-party cookies.
- Allow cookies only from selected websites.
- Clear cookies when you close your browser.
Blocking necessary cookies may cause some parts of DotsFlow or
related account functionality to stop working correctly.
Cookie Consent
Where required by applicable law, DotsFlow may provide a cookie
notice or consent mechanism that allows visitors to manage
optional cookie categories.
Cookies that are strictly necessary for the operation or security
of the website may not require the same consent controls as
optional analytics or marketing cookies.
Browser Privacy Signals
Some browsers and devices may provide privacy signals or settings
designed to limit certain tracking technologies.
Support for these signals can vary by browser, jurisdiction,
technology provider and the services enabled on our website.
Cookies & Personal Information
Some information collected through cookies or similar
technologies may be considered personal information under
applicable privacy laws.
More information about how DotsFlow processes personal information
is available in our
Privacy Policy.
Changes to This Cookie Policy
We may update this Cookie Policy when our website, technology,
service providers or legal requirements change.
When this policy is revised, the effective date displayed at the
top of the page will be updated.
Contact Us
If you have questions about this Cookie Policy or how cookies are
used on DotsFlow, contact us.
